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People cannot hear us, we hear them. We have a 5.8 GHz cordless telephone answering system 5840 w/Caller ID/C

People cannot hear us, we hear them. We have a 5.8 GHz cordless telephone answering system 5840 w/Caller ID/C

I must be a problem with the handset. Is it new? Can you exchange it for a new one?

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