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What are the two most important elements when answering the telephone in the office? |
What are the two most important elements when answering the telephone in the office? Attitude and fluency in speech. Clearly identifying the office you are in, discerning who is calling, and why. state the co. name and who would you like speak to, or can i help you. if it person,lets say ,in an ill mode, just tell them you'll see what you can do. tis better to hang up than disgrace the co. name.....c-ya........THE"IS" Ask and listen clearly. Keep your voice clear and use very good conversation when talk with others.and in very good manners.lets caller judged /or know your company is the very professional corporation. |
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Funny you should ask this. I have just completed a 25 year project. My family tree. I managed to trace my family (on my dad's side) to a bloke called Clive who was born 15th June 4476 BC ... She's not home or unavailable. ...I'm assuming you're referring to the Response 123 Plus? There's a resource finder (link below) from the BT Site with a telephone number...about a third of the way down...here for inf... would you like me to email you the manaul? i can tell you waht page to read too... email me: haynesd@charter.net I'll just type it out...: Ring Select (toll saver Se the RINGS switch un... Alexander Graham Bell proposed that they say, "Ahoy". ...this is really old sorry 鈾?/div> |
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