Offistart - Virtual Offices, Office Space, Business Support Services
*Home>>>Telephone Answering

What are telephone ethics in the UK and France?


This has to do with who drops the phone last after a conversation and how you answer the phone once you pick up the receiver.
Thanks

I'm French and my mom was always really strict about phone etiquette. She always said treat everyone with respect, when calling someones home there are no receptionist so I'd call my friends house and say "Hi. This is Lola, how are you?" I'd talk to my friends parents or siblings for a moment. At the very least I'd say "Good Evening. This is Lola, may I please speak to Sophie?"
And my mom required the same thing out of my friends who would call my house. She'd give them one warning if they said "Is Sophie there?" She'd politely tell them that she was not my receptionist and asked them to introduce themselves on the phone when they called. (None of my friends minded and actually still do it to me to this day!)
When picking up the phone a simple "allo!" would do, or good morning , good evening... that kind of thing.
I don't remember anything about hanging up that was out of the ordinary.
Hope that helps!

In the UK, it's the same as the US. It doesn't matter, you pick up as soon as you can and when you hang up, you both say a mutual goodbye.

they are the same in both countries

The only difference I know is, that in England we do not always say our name, we say hello !! or the number, as in France they always answer with there family name

It depends- Professional or casual phone calls.
At home i answer the phone by saying hello and i drop it last if he/she says bye first
At work i answer the phone by stating my name and the name of the company and end it by saying thank you and i let them drop the phone last.
That is in the uk

As far as i see across the globe the best thing to do when answering the phone is to say "Hello" and when the conversation is completed say "Goodbye".

Tags
  Business Services   Business Address   Call Forwarding   Call Handling   Answering Service   Telephone Answering   Mail Forwarding   Virtual Address   Virtual Assistant   Virtual Business   Virtual Offices
Related information
  • How do telephone bills work?

    As long as the numbers you dial are local (not long distance) they will not show up on the bill. EDIT: Don't try to sneak around on your mom. She only wants what is best for you and keep ...

  • Help, my telephone solicitor has a thick accent, what should I do?

    Tell him, "Yah, Wahtever" and then poke him with a stick and then start pressing all of the buttons on your telephone while making shreiking and gurguling noises!

    ...
  • Mystery telephone callers???

    There are two good ways to handle this.... 1. Only say "hello" once. If the person on the other end doesn't respond, don't say a thing, just hang up. The caller is trying ...

  • Wrong telephone number, more chance of winning the lottery?

    The odds of a wrong number in the same area code being one specific person is about 10,000,000-1. But many area codes have the same first three digits (after the area code) for a similar geographi...

  • Nuisance telephone calls - for the last year and a half every so often a woman (with an Edinburgh number)?

    You can block incoming withheld calls just by ringing your provider, if its really bad i think talktalk have a pest caller block, ring them up toomorrow, explain the situation and im sure they will...

  • Wow, telephone troubles. Theres this guy that asked me out, and my friend like three way called him with me..

    Call him

    ...
  • Did this happen..This is a telephone conversation between a child and the boss of one of the parents...?

    Lmao! I love that joke!!! :D Really good! lol

    ...
  • Using Cat5E cable for telephone wiring?

    Cat5e is a more expensive phone data line, but mostly exactly the same! You can use it! Most techs don't like to use it where there is networking simply because it is more difficult to ident...

  •  

    Categories--Copyright/IP Policy--Contact Webmaster