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Can't get refund from bucksbill.com 'AdwareRemover did not work'? |
If you are thinking of buying AdwareRemover be very careful, I purchased this software because of spyware on my computer causing lots of problems, I paid for and downloaded this software and when I came to use it there were files missing, I sent emails to bucksbill.com but they did not answer. This left me with no option but to format my H/D and start again. I then sent another e-mail to them complaining and requesting a refund under the circumstances. This time I did get an answer but they did not offer a refund, I then sent another e-mail but now they said I was not receiving there e-mails so they would ring me. They did telephone me but even thought I complained and again I asked for a refund, they would not refund my money saying that under the terms of the agreement they would help to resolve the problems. What a laugh that was because they would not answer my e-mails. I ordered AdwareRemover only but was charged for VirusAlarm as bundle costing twice as much. BEWARE of this site There are a ton of free anti spyware and virus protection programs out there that work just as well (with gimped features) that should help you out. Download these two that will do that job. sad to say but you are seeing the true problem with microsoft its not secure and nothing can help protect you for any length of time you might want to take a look at linux or buy a mac if you stay with windows you can expect more of this |
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