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How does a phone / fax work ?


I want to purchase a fax machine for my small company. I know that other companies I deal with use the same number for a phone and fax. When the phone isn't answered by a person the fax machine kicks in. How does this work exactly ?

What equipment do I need ?
Do I need to upgrade my telephone line ?

Any advice would be greatly appreciated

You shouldn't need to upgrade your phone line. You do need a fax machine that is designed for this. The fax actually should answer the phone line first. When it doens't hear a fax machine on the other end, it then routes the call to the regular phones.

You could answer the call first, and when you hear the beep of a fax machine, just forward the call to your fax extension.

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