How do you contact someone at Talk Talk to complain but get an answer?

My computer and telephone line keeps losing its connection, I suspect the wiring on the outside of my house has a problem as slight wind makes the matter worse.However I get no emails response to my problems, and the call centres in India keep me on the phone for hours, although they are so polite, the matters remain unresolved.Where and how can I speak to supervisors.

Had same problem. Logged onto their website and emailed md stating wanted to end contract as they had broken the terms by not providing the service they promised, I quote specific legal terms (you'll find on web). They responded immediately and offered compensation. Stop phoning their call centre, will just affect your blood pressure. Total nightmare.

go into your local carphone warehouse and explain situation. they should make calls on your behalf (to people you cant talk to) and get you're problem resolved

it doesn't help mate just switch to another provider, I've been there....