Macys store card, credit limit 2000?

i called up macys and told them that i had a little problem. my credit report says that my limit is 2000 on the macys store card
and when i enter my account number through macys telephone it tells me my limit is 1500

now is there two different types of limit here?

the guy said something about my limit is 1500
but when i reach a balance of 0, my limit will then be 2000. i'm really confused.

[about me]
*creditscore : 729
*no late payments
*owns 3 cards total
*owns [2] store cards (macys / bloomingdales)
*owns [1] logo card = mastercard by century21

-----macys store card-----
credit limit : 1500
balance: $467
-----macys store card-----

1500 x 0.30% = $450

so that means i should stay under $450? correct?

[ANSWER THE QUESTION, DO NOT GO OFF-TOPIC]
thank you in advance

Perhaps you are confusing the credit limit with the available credit limit?
Does your "available credit" (not the credit limit) on the Macy's online site say $1500 or does it say $1033?

The $467 is with or without the interest charges?
Perhaps the interest on the $467 would bring the total balance up near $500, which would give you an available credit limit of $1500 with a total credit limit of $2000.

If the available credit says $1033, you might contact them again and speak to a different CSR.

it means you have a limit of 2000, but have 467 on it so you have 1500 left on it

Your available credit is 1500. That's your credit limit ($2000) minus your balance of $450, rounded off to $500.

Sound right. I have a Macy's card too, and this is not a good credit card. The only reason I have it, is because you sometimes get a decent discount by using the card there.

I have met this kind of problem before,here is the resource I found useful.http://creditreport.expertsupport.info/f...

Did they say your "limit" was $1500?
Or was your "credit available" $1500?

There's a difference.

Limit is the total debt you can run up.

Available credit is the amount of new debt you can run up (like on stuff you buy tomorrow)