How would I start this message?

As the owner of Business Plaza, you must respond to the request of Michael Johnson, one of the tenants in your three story office building. Mr. Johnson, a CPA, demands that you immediately evict a neighboring tenant who plays loud music throughout the day. The noise interferes with Mr. Johnson鈥檚 conversations with clients and with his concentration.

The noisy tenant, Anthony Chomko, operates an entertainment booking agency and spends long hours in his office. You know you can鈥檛 evict Mr. Chomko because, as a commercial tenant, he is entitled to conduct his business. Commercial leases are different than residential leases and can not contain language limiting noise. However, you might consider adding soundproofing, an expense that you would prefer to share with Mr. Chomko and possibly Mr. Johnson. You might also discuss limiting the time of day for noisemaking with all of your tenants. These are things you may want to discuss with Mr. Chomko and Mr. Johnson.

How would I start this message?

"Dear Mr. Johnson,"

Did you need anything else? :o)

My next paragraph would be about how important and valued a tenant they are, and that you are pledged to work with them to resolve any problems.

Then you can go into the details of how you plan to address the problem.

Good luck!

dear mr johnson/chomko,i write this letter to u based on certain disagreements involving your kind selves..i have done much thinking n i feel that the best course of action would be for the 3 of us to discuss this over lunch and that way we will be able 2 come up with the best course of action..please meet me this friday at the nearest cafe at 3.00 pm..thank u