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Technical Resume help?


How can I rephrase this for my resume or correct the grammar?

Advise and assist customers with tickets and web support, while maintaining Quality Control and Service Levels. Developed a Web Customer Service System using AJAX to improve already established customer base, Also a Reservation Training System Application using Multimedia Technology as well as providing new ideas to improve existing technology. August 2007relocated Reservation office Off-shores.

First thing, resumes are necessarily the most grammatically correct documents. Obviously, you need everything spelled correctly.

1) Change "to improve already established customer base" to "to improve established customer base."

2) There are two sentence here: "Developed a Web Customer Service System using AJAX to improve already established customer base, Also a Reservation Training System Application using Multimedia Technology as well as providing new ideas to improve existing technology."

3) Remove the date from "August 2007relocated Reservation office Off-shores.

Other than those, it looks good. I would add any numbers to your resume, like "improved customer base by X%."

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