What was your worst experience at the Post Office?

Our 2 small kids were sleeping in the car. I brought the boxes in while my wife waited in the car. She was mailing them to her mom in Guam. Special forms were necessary. She wanted to do it herself.

I asked a clerk behind a CLOSED window if I can leave boxes on the counter because my wife is pregnant and couldn't lift them, and she would be right in. He said no. I asked him if there is anywhere on counter I can put them. He said no.

I was very polite, but I lost my temper because he was really being an unhelpful jerk. He finally relented, but he was an *** about it. The clerk standing at a closed window right next to him asked him, "who is going to carry the boxes over to the open window?"

My wife went in and a third clerk (at the only open window) told her that carrying the boxes was not their job. Only after he caused her grief did he finally carry the boxes over. People in line commented on the horrible customer service. My wife came out to the car in tears.

My wife is six months pregnant.

I would have mailed the boxes for her, but she insisted that she wanted to do it since there were special forms necessary and I had never filled them out before.

The guy behind the closed window was sorting mail, but there was plenty of counter space for me to put the boxes.

I was very nice at first (I'm always polite), and I only lost my temper when the guy started acting like an a--hole. I know post office employees deal with a lot of crap all day, but I felt that this guy's customer service sucked.

After my wife had mailed the boxes and came back to the car in tear, I was pissed. I went back in to the post office and politely asked a fourth clerk for the supervisor's name and phone number.

There was no need for that kind of rudeness on their part. Part of ther job is customer service, which includes basic politeness.

One day I came home from work and found a notice on my door that a package I had to sign for had been delivered that day, but since no one was home to sign for it, I had to go to the main postal branch (I live in a small town and the main branch is in the city closest to us...a few minutes away) to get it and sign for it. So the next day after work, I went to the main branch and there was this HUGE line. I stood in line for nearly 30 minutes waiting to get my package. When I got up to the window, I showed the person the slip that had been on my door. They looked through all their packages...none with my name on it. They kept asking me to spell my last name for them (It's an unusual spelling) and still couldn't find it. Finally I said (nicely) that I live in the next town over and was surprised that the package wasn't at that post office. So they called the post office in my town, and sure enough, it was there! So I drove back to my town and there were two people ahead of me with really big boxes they wanted to send. The post office employee saw me walk in and nicely asked the people ahead of me if I could go ahead, since all I had to do was pick up a package. I thought that was so nice. I had received really disorganized service at the larger post office, but the one in my town was so much better. I'm sorry you received such rotten service. You would think that if they saw a pregnant woman, they would know she shouldn't be lifting the big boxes.

I was with my friend and we went there at like 12:00pm so we were like "oh nobodies here"
so we went SCREAMING down the whole place and when we got to the end..
a really hot guy from our school was sitting there...staring....

OMG! No, nothing like that has ever happened to me. The worst for me was having to wait, and it was around Christmas so it was to be expected. Our postal staff still flew to get us all out with less than a 10 minute wait. In fact, my mail carrier just retired and the paper did a huge write-up about him and invited the whole town to his going away party.

I am so sorry to hear of your awful experience!

I've never had such an awful experience, but I do think the customer service can be really terrible in larger post offices

Good Lord that is awful. I mean the people at the Post Office think they are God's Gift, just like the people who work at the Motor Vehicle's Office. A fact is we are all God's Gifts and we all need to be treated with respect.

I have never had bad customer service at the post office but then again I live in a VERY small town where everyone knows everyone.

I was standing in line behind a homeless guy that smelled horrific. It was so bad I was actually gagging. I ended up giving him 30 bucks, and leaving.

My worst experience was not AT the post office, but on the phone with the post office. Not too many years ago you could call your local post office and talk to a real human being. Now they do everything possible to make you give up before they'll let you speak to someone. The automated answering system at my local post office doesn't give you the option to speak to a real live person! I had to call an 800 number and make a complaint with them, then they gave me the local post office number and told me to call them and also make a complaint. I actually DIDN'T want to make a complaint, but make them aware of some problems with the mail. By the time I got to speak to a real person at my local post office, I most certainly DID want to complain...........

My experience isn't AT the Post Office, but WITH the Post Office. I live in a small town and our Post Office SUCKS! We get the wrong mail all the time. Our mail goes to other people. (We've got bank statements with "not ours" written on the envelope because they went to the wrong place. Thank goodness for honest people!) And worst of all, each month my magazines are mangled so badly that sometimes they are barely readable. What I really love is when they put them in those stupid "Oops, our bad" envelopes. I think I'm going to start taking them down there and demanding $4.00 to buy a new one!

PS: To all of you Hillary & Obama supporters, remember that the USPS (and DMV) is run by the government. Do you really want them in charge of your health care?

I asked for video-mailer boxes. Clerk says they don't have any and can't get any, even though it' an official Postal box. I go to Postmaster, who also tells the same lie. He then says "come see" and walks me into the back - where I point out to him that there is a A PALLET LOAD of the requested item.

I bring a box olf magazines to mail to my little niece who is learning to read. Clerk says "what's in there?" and I tell her "reading material for my niece". She says OK "media rate", and takes my money.

Then, I get a notice that the P.O. unlawfully opened the sealed mail and searched it in detail, and decided that somehow "magazines" aren't books - and they send me an official notice that I'm illegally sending things under the wrong declaration - and bill me $30.

When you've got a government-sanctioned monopoly, what can you expect?

That is terrible service all around.

My post office would have let you stack the boxes to one side while you filled out the forms. We would have called for a clerk to bring a handtruck and take them to the back once the postage and forms were affixed.

Although it only takes one bad experience to sour you on the Postal Service, they are not all jerks and they do not feels that they are better than you, only that they are hamstrung by regulations and policies that make customer service rather difficult.

Some are informed that they are NOT to do this or that. They cannot go to the front of the counter, where the customers are.

And, to add to your consernation, things are going to get even more bumpy for customers as the USPS is going through a RIF, so you may find even fewer open windows at your local office

I've never had anything bad happen or clerks be rude to me in a Post office ever. They usually are very friendly and polite.
I can tell you my best experience though.
I was about 12, and my mom sent me into the PO to buy stamps after hours, there was a change machine I put my dollar into and i got my dollar back, plus one, so I put my dollar back in the machine and got the same result. I did this about 3 times, then when I got back in the car and told my mom she was mad because I had stole that money and it was a federal offense to steal for the government. But I thought that was just the coolest thing that had ever happened to me in my young life.

Sorry to hear you PO experience was so awful, I would consider calling the Postmaster of that branch and voicing your disappointment in the service.

Althought they were rude, you could have avoided this my simply having the entire family enter the post office. Your wife could have filled out the forms, and you could have lifted the boxes for her. When she was busy you could have look after the children and vice versa.

I understand the children were sleeping, but it is not the post office responsiblity to lift boxes for your wife.....

Never had a bad experience at the Post office