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Help!! i need a soloution please.?


a couple of weeks ago an anti virus(spywear) was trying to enter my computer, and i could not access anything. my son finally got rid of it for me, but now each time i gain access to my e.mails(especially if i need to forward something) i keep losing the page, and it is replaced by a blank page. this keeps happening when ever i try to look at something. i am suprised that this page im on now has lasted long enough for me to finish writing this!i have to keep going back to my home page and start again. i am no expert on the computer, so is this problem easily solved, so that with simple instruction, maybe i could do it myself? any idea's please, i would be very grateful. thank you.

Update your anti-virus
http://free.grisoft.com/

Update your anti-spyware software.
http://www.microsoft.com/athome/security...

Restart your PC in safe mode
http://www.pchell.com/support/safemode.s...

And run a full scan with both.

While in safe mode you will want to see what add-ons are attached to your browser.
http://browsers.about.com/od/internetexp...

reboot hit F8 and load into safe mode then try virus scanning

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