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Can I cry out loud and ask for help?


I鈥檓 responsible for Accounts Receivable/collection. I work very hard to collect past dues 鈥?make phone calls and send collection letters to clients. All of these clients complain that they never had Invoices in the file for my company. I diligently send them Invoices and letters by fax and email, handle all inquiries regarding dues like a customer service person to get payments. But my boss and his wife yield at me, grab report from hand while I鈥檓 working hard on it. They both give me hard time and make my whole life miserable.

The process of getting payments from customers after my hard work is time-consuming and stressful that has been bringing money. But they don鈥檛 have value for dedication.
Now, I have money to pay for June month rent. What should I do?

Accounts receivable is a thankless job, and I'm surprised your employers don't stand up for you when it comes to their customers who haven't paid. HELLOOOOOO!!! They hired you for a reason, right? because they had customers who weren't paying, right? if all the customers were paying their bills, they wouldn't need an accounts receivable person, right?????

I think your employers are probably having money problems, they're upset and angry, and since they can't take it out on their customers, they're taking it out on you.

It is against the law for them to withhold pay for hours worked. If they feel you are not doing your job, then they should let you go, but they still have to pay you for the hours you worked.

If I were you I would not go into work tomorrow. Call them and tell them that you will return to work when you have a paycheck. If they are having financial problems, as I suspect, call the bank the check is written on and confirm whether there are funds in the account to cover it. If not, then tell them so, and that you won't be back at work until there are funds to cover the check.

In the mean time, start looking for another job. There is no shortage of accounts receivable/collections jobs, especially with the economy going the direction it is.

If you do decide to continue to work for this company, make copies of all invoiced you mail each day, and stamp them with the date they were sent out. Then put them all in a folder and have a standing appointment with your boss/owner every Friday to go over the invoices for the week. Tell him that you are doing this for his/her peace of mind, as there seems to be some kind of communication breakdown regarding the billling part of your position. You might also want to get approval from them to send "second notices" by certified mail, so the customer has to sign for it, and you have proof that you sent it.

You need to get the mind set that you will find another job in another field. I heard the debt collectors get screamed at a lot if they can't get people to send in the money. This is abuse. Right now you need the job, so you have to take it. You could talk to them, but all the want is results. They don't care how and they obviously don;t care about you. So get yourself another position. Anything would be better than that. Even waitressing.

You need to find a new job where they will value you. Let this one see just what you did for them AFTER you are gone. You need to worry about your health and well being. Working for these people is unhealthy if you are so unhappy.

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