Problems with after school care director and daughter's "friends" intentionally excluding her?

This year I have received numerous calls from the program director to come pick up my daughter because she can't handle her, she is calling other kids bad names or hitting people. I have never had any issues with my daughter saying bad things or hitting and of course this new program director can not ever give me a witness of what she is saying my daughter is doing. The current program director started this school year and since the beginning of the year she has not been able to keep staff longer than 2 weeks-1 month and the enrollment has dropped from 60 kids to 10. This woman has been talked to regarding my daughter's 3 friends that are also in the program who will intentionally leave her out and does nothing about it. One example, last week they had a half day and went on a field trip and the other 3 girls got to sit next to each other and my daughter got upset and wouldn't get the van, the program director called me to come get her. How would you handle a situation like this?

Well and the great thing is she has lost staff and enrollment and they are still keeping her as the director next year. This program is in my daughter's school and even the school prinicipal wishes she could do something but she can't. The program is run by the local parks and rec department.

To me it sounds like the director is heartless and just doesn't like or want to deal with your daughter. If she actually cared about kids she would want to help your daughter who is obviously having a hard time, it's not like she's being defiant for no reason- she's upset! I think the director is in the wrong line of work to be honest. I'd look for a new school for the summer if she refuses to address the real problem and just wants to get your kid out of her hair.

well I dont know if your aware of this or not but the girls excluding her is a form of bullying and the director is supposed to follow guidelines for the bully law.
if not then I would go over her head, if you dont want to do that then find another program for her. she is clearly being bullied and her behavior is a resoponse to the stress she is feeling

I would find another after school care.. and tell the program director to "go f*ck herself, that she is unprofessional and does not know what she is doing" I would call her a bully and tell her she must be real big picking on kids.. no wonder why she has lost 50.. makes her look realllll good doesn't it. especially if she cant keep staff.

First off the principal CAN do something about it. Being that she is the head of the school she can meet with downtown edcuation center and ask that the director be removed from the program. Perhaps the principal has not documented all this in writing and doesnt want to put the effort into removing uncaring and ungrateful staff. I am an after school director as well and will say that children oft times are MUCH different in the afternoon then they are during the day. There behavior tends to be a little more carefree if you will.
It sounds as if your daughter is recpricating the type of behavior that is being shown to her. If you are unhappy with the program then remove her and place her somewhere where she is happy and you feel she is in a secure and loving environment.