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Did I handle this situation appropriately??? |
Yesterday, I got my Visa bill. It had a balance of .98 cents because of some kind of BS about interest accruing on a cash advance from the month before, despite the fact I paid my Visa bill the minute I got it in the mail. I got SO upset because of all the wasted time I would be spending writing a check, putting a stamp on an envelope, going to the mail box etc. that I decided to give Visa a taste of their own medicine. I called their toll free number and spent the better part of three hours arguing and pleading with the poor customer service rep that I now feel satisfied that Visa spent more time on this scam than me. Was this the appropriate revenge?? Your thoughts?? Note to "not snizz" I've recently taken over a fake Law Firm, formerly known as LSK. I'm with David S but at the same time, customer service these days is a joke....it shouldn't have even happened and the customer service person should have just said okay, don't worry about it and that would have been that. sure if you're happy now. i would have sent the check for .98 cents and used the 3 hours to do something fun. You should have just closed your card instead. You should have said "F*ck you Visa. You want to be a b*tch? I'll just take my business elsewhere" |
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