10pts guaranteed!!! help with Business Performance evaluation questions?

i'm trying to come up with some evaluation questions for a small service oriented business to ask their customers (about their performance). so far i only have 1 or 2 which asks about the length of time they have to wait before getting the work started and the quality of the work done. i need about 10 more..any help would be greatly appreciated. thx in advanced.

Ask who thier favorite person is and why? Pick the oldest person in there for that question. Get people talking since you will learn more by listening. May not help you now, but is a future learnig tool.

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