Xbox 360 repairs?

alright so recently i sent in one of my xbox 360's to microsoft. they officially received it on march 1st...i then received an email stating so, and then went to their website and it said to allow two days upon receiving it for them to fix it and send it back...around a week and a half later, after still no word, i sent an email asking if it was normal for it to be that long, they sent one back saying to be patient and consult the website for help, so i checked it again and they changed it from TWO days to TEN days. so again i waited, even though it was already 10 business days by then...and now it is march 29th....the entire month has almost gone by...and its still in the Device Received at Service Center stage


as for my question
has anyone else ever had it take this long for them to do anything about it? its been officially six weeks since i placed the order for repairs, and five weeks since i got their box from ups, and four weeks since they got my xbox

ya, i have an elite too...and i just got it in october which is basically 6 months ago...

Hi Archer

It can take a long time to get it back from repairs and i have heard of people that have had to wait up to 2 months!

However this was when the Xbox launched and a few months after when loads of them were breaking.

I would give them a call however they may just say that they have the Xbox and are working on it!

I hope you get it back soon!

This sort of thing should not be happening anyway!

my xbox status has been in the device received at service center for 4 weeks too and I remember when they changed it from 2 to 10 days, but still 24 days is outrageous! I ordered a fix on February 17 and it is now March 29! I have an elite too that I just got less than 6 months ago, I didn't think they were faulty.

Yes it does take a long time, But keep all your paper work and call them to ask the status. It took over a month for our new hard drive.

well yah it takes them one month after they receive it to repair it and ship it back sometimes they take up to one and half months for the whole process don worry u'll get it by then but if it's later than 1.5 months call support to check with them