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Which appointment setting / call center software should I use??

My business involves contacting potential clients by telephone, explaining my company and then if they are interested I arrange face to face meeting for our advisors.
I'm looking for some software that I can use to manage all my contacts. The software would store a log so I can see a history of my previous calls, it would have a simple interface for recording the result of the call, the software could choose and dial the next contact to make my business more efficient.

I looked at a syatem called vanillasoft and it was perfect only problem was that the phone format was designed for the US and couldnt be changed.

As I know VanilaSoft can dial numbers on both analog and digital phone lines and number inserted in a visuaL PHONE. So any number anywhere can be dial. Can't understand USA format here.But you can email VanillaSoft technical support to provide you a patch if it's necessary.

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