How do I free up my inbox. One email is hanging up and I can't retrieve the emails after that one.?

I use Outlook Express for my Yahoo account using a different email address than the typical Yahoo address. There is one email in my inbox that cannot be downloaded which keeps me from retrieving the rest. Here's the error message:
Message number 10 could not be retrieved. Account: 'Bob L', Server: 'pop.bizmail.yahoo.com', Protocol: POP3, Server Response: '-ERR popgate inactivity timeout', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800420CD

Cannot get thru to Yahoo tech support. (Why is that?). Is there a way to get into my Yahoo email and delete the message that is causing the rest to hang up?

I had this problem once before and Yahoo tech support deleted the bad email so I could retrieve the rest. However, tech support is impossible to contact. The only number I have is always busy.
This is my business email and I really need to access it. Thanks.

Yahoo is still having some problems at the moment. Suggested cures range from Update Adobe Flash Player and Javascript to clear IE7 cache, cookies, and browsing history. Different things seem to work for different people. It's causing attachments to not show, 999 errors where it won't let you do a particular action and some people cannot send recieve delete or move mail. It's not just Vista either it's happening to some of us on XP. I have been advised to use this site to view my mail, www.mail2web.com if all else fails go back to classic mail via this link. http://us.mg1.mail.yahoo.com/dc/optout?s... click yes when asked do you want to opt out. Hope this helps.

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