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Who do i address a letter to when requesting my bank charges back? |
I'm writing a letter to Halifax asking for my bank charges to be returned. I wondered if i needed to send this letter to the Halifax Head office or my local branch. Also does anyone know the address of the Halifax? i have been charged 拢768 in the last 2 years. I sent my letter to my local branch but the letter I received back was from: Try their website - search google. Give your local branch a call, they will be able to advise you from there. personel department of your local branch, they will forward it to head office if they need to For most complaints about Halifax products and services: You haven't said if you know how much you have been overcharged. There are several web sites devoted to this issue and these include some with template letters that you just fill in the blanks and print it off. You could address the letter to The Managing Director, Halifax Ltd. and put Private and Confidential on the envelope. Then drop it in to any branch. But keep a photocopy or two! It doesn't really matter, either the head office or the local branch. Just make sure you send it recorded delivery so you have proof of when they received it in case they want to delay things. |
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