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What might my recourse be for unfair banking overdraft fees? |
I recently got married, and several vendors cashed their (BIG) deposit checks on the same day, a Friday, which caused my checking account to overdraft. For the entire weekend (a very busy pre-wedding weekend) I swiped my debit card for various small purchases, including a cup of coffee ($4), a bottle of shampoo at CVS ($8), and USPS stamps ($40). When I got to work on Monday, I logged in to check my account, and was shocked to see I had racked up $500 in overdraft fees. I called the bank immediately, they refunded 3 fees (@ $34 each, that equals $102), and told me to see a branch manager to discuss further. I did, and the manager insisted there was nothing she could do for me. So basically, I lost $400 in bank fees. Is there any recourse? I wish someone from the bank had called me on Friday night when I used my debit card for the first time, to pay for a few after work beers at the bar across the street from my office - I wouldn't have used it again (a dozen times) over the weekend! Here's the thing, though - had I just gone to the ATM once and taken out several thousand dollars over my limit, I only would have been charged $34 once. However, because I used my debit card, I was charged $34 fees each time I swiped. If I go over my limit, why don't they shut the card off and decline my purchases, like they do with a credit card? I am a very careful spender and always balance my account, and I have never had this happen before, (obviously I would not have made a bunch of purchases if I'd known I had spent all my money). It just seems like a sneaky, unethical racket. Clearly I won't be using this bank to finance the $700k house my husband and I are buying, so I guess in the end, it's their loss, not mine. sometimes, if you are really nice, you can call the bank and ask them if they can help you out a bit. make sure you have some plan to pay them back reguardless, but if you let them know you you are having a tough time, but are going to be able to fix it in the near future, they can waive your fees. Its your responsibility to check your account and make sure that you dont go over drawn. The bank has every right to charge you if you dont have an auth o/d or go over the limit. The bank can not call every customer every time they use their card. How are these overdraft fees unfair? You were irresponsible and caused them yourself. Then the bank was nice enough to give you refunds for a few of them. The bank is not your babysitter - they don't have someone sitting around monitoring your account activity to call you if you start incurring fees. Unfortunately I do not manage my money very well and therefore I am the queen of overdraft fees. There really is nothing else that can be done and you are lucky that they gave you the money back that they did. I might point out one issue with your story. Vendors cashing checks on the same day did not cause your account to overdraft. You wrote more checks than you had money in your account to cover - THAT'S what caused your account to overdraft. You wouldn't of overdrafted if you didn't spend so much money, more money than you had. They have every right to incur fees, that has happened to me and I'm not whining about it. And who cares if the vendors cashed their BIG checks on the same day. You should of had BIG money for BIG checks anyway since you knew that they were going to cash them. People like you and the person below me need to wake up and learn how to budget money, seriously. Well, I wouldn't say is UNFAIR, because you are the one that is responsible for your own account balance. If you spend your money within your available limit, then none of this overdraft fees will incurred. Take some times to read your bank disclosures, the overdraft fee per ITEM not base on dollar amount. Bank don't really call every customer to let them know their accounts don't have enough money for them to spend, because how can they know you are going to spend money and how much you are going to spend??? So from now on, pay attention to your account balance and do keep better track of it. Yes, overdraft fees is how banks make money, but let me ask you this, when you have a REAL EMERGENCY (not having few beers after work) and knowing there is this overdraft fee. Would you want the bank to decline or reject your authorization to some company/vendor who will help you out of this emergency situation? You also need to look at it as, the bank is honoring YOUR AUTHORIZATION for this charge or purchase. Those fees can be avoid, is not like the bank is charging you those fee for no reason. You are lucky that they willing to refund 3 fees for you. I used to work at bank, VERY RARELY that they will refund overdraft fees. You could switch to a bank with much more reasonable terms or find somewhere else to keep your money that is safe. I agree that this is theft and these individuals who extort from individuals through fee based agreements contribute nothing to the economy. They are leeches that profit off of the hard work of others. They have fees for every ridiculous thing and they do it this way because they could extort the most money this way. |
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