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MSN - Forgotten Password and Secret Question?


I've forgotten my hotmail password and secret question answer. Before entering it asks me my state and zipcode, I have no problem with that part.

I have tried the customer service link but all I received was an unhelpful automated email - should I try it again, picking different options?

Well, you can e-mail it to you alternate e-mail address, but I don't think that there is any other way then making a new e-mail. Sorry.

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