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Is it bad to be "TO NICE" as a restaurant server?


I just started at Black Angus, while going through training, I had this particular table, that I exceeded great service. Everything was picture poerfect for them, they told me I was doing a great job and even said quote, "you are seriously the best server we have ever had" .... They left a $5 tip on a $65 meal, I could not believe, one of the other servers, said I was being to nice to them, but this came from a server who is good, but doent really care nor is he really professional. My question is can being too nice make for a bad tip? Is it possible that I was too nice. I have also made a $30 tip on a $46 meal. So is it possible to be too nice, and should I quit being "too nice" cause with some people I believe being as he said "too nice" pays off like the $30 tip on a $46 meal. What do you guys thank??

Thanks in advance for your answers!

There is no such thing as being "TOO" nice. You are either nice or you are not. What irritates me is when a waiter/waittress is too invasive and interrupts you every five minutes to ask if everything is alright. I'd be in the middle of an intimate or important discussion, and find it annoying to have to acknowledge the question each time. Once is enough. The most important thing is that the client is served with a smile and that the server doesn't take too long to take an order. I tip generously for good service but not for invasion of privacy or for being left to wait ages until i'm given a menu!

No you can't ever be "too nice"....I'm a good tipper any way but the servers who really do go above and beyond definitely get a good tip from me. You just got stiffed by some cheap assh0les hate to say it. Not all customers will do that to you.

If I get a server with a "don't give a sh1t" attitude, that b#tch won't be getting much from me. I don't want to see a downer at my table because then I just think they're in the back spitting in my food.

There is a line between friendly and professional and too friendly, once you cross that line you lose face. It is important to keep it all in balance; be nice but not overly nice and above all remain professional and focused at all times. You will always have assholes who will stiff you, that's part of the deal, but most will reward your good service.

Working as a server or existing in society, you should always strive to be as good, as nice as you can be.
I used to run a restaurant. We considered the best tip to be 15%.
The more I understand how many persons are hurting economically, the more I have increased my tips to 20%+.

Bus boys steal tips, did you know that? I've seen it almost all the time at any restaurant. They slip in a dollar or two when nobody's lookin'.

Or you just got cheapskates is all or they might have left it on their credit card instead of on the table.

Nah. You can be pushy, or you can bother people too often, but I don't think you can be too nice. As for the tip thing, some people just aren't or are good tippers.

no it not and u being nice to them pays off as u can see in u tips keep up the good work

I've found the best way to get big tips is to have a good sense of humor, and to provide A+ service. "Nice" is good, but don't stress about minute details, unless the customer genuinely seems to care about them.

Being funny WILL lose you some customers, about 10%, will not like humor, although stuffy b******s like that usually don't tip well anyway, so no love lost.

Find what works for you, some servers do very well as a super-serious "concierge" type server, some are funny and make the table have a good time, others just push speed to the maximum, others use sex appeal, find where you're most comfortable, and maximize it, without sacrificing quality. There's no one way to pull a tip.

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