Discribe what customer service maen to you, as a provider or as a customer?

for John Lewis if u have all answers pl.

Effective customer service seeks to strike a balance between the needs of the business and the needs of the customer. Give the customer too much and the business suffers. Focus too much on the needs of the business and the customer suffers.

That having been said, good customer service can only be achieved when the customer feels like they got precisely the product or service they paid for and that if they do not feel that way, the business is obligated to rectify the situation in a positive way (i.e., discount the product or service or make it free to let the customer know you are committed to good customer service). Remember, it costs way less to keep a current customer than to attract a new one.

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　　Office Space 　　Business Services 　　Business Address 　　Call Forwarding 　　Call Handling 　　Answering Service 　　Telephone Answering 　　Mail Forwarding 　　Virtual Address 　　Virtual Assistant 　　Virtual Business 　　Virtual Offices

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